![mac gray service request mac gray service request](https://i.pinimg.com/474x/f8/81/5f/f8815f0a5fe3c13a15d98dc8de84ba8c.jpg)
Users on Verizon and AT&T seem to be seeing the problem the most but we’ve also heard from readers seeing the trouble on T-Mobile. Many others have shared they’re seeing the same on Reddit with this thread on the iPhone 12 dropping service problem seeing over 400 comments. Just use the title I typed and you will find the article. I pushed a little bit the research and I found on Reddit a lot of people talking about the same issue not only on Verizon (my carrier) but also on AT&T. I was able to replicate the issue after talking to the Apple Tech and I was able to submit the report. I called the Apple Tech Support and they remotely installed on my phone two profiles: I called my operator and they told me that everything is good on their end and I have the right SIM card for a 5G device. It looks like something happened with the phone when I reach a zone covered by a new antenna. If the phone lost the network it means I reach the end of the coverage area from a certain antenna. I drove my car and found the exact location where the phone lost the network. So I resetted the network settings: same issue and I resetted the iPhone as a new iPhone and reinstalled everything from scratch (not from a saved backup): same issue. The iPhone had the cellular mode to 5G Auto. The only way to get the connection back was to toggle Airplane mode to ON then OFF. And in the middle of the screen in a grey box: Your iPhone is not Activated. Sunday I drove for 10 mns and when I arrive to my destination I saw no reception bars and No Service. iPhone 12 dropping service unexpectedlyįrom multiple user accounts, it appears there could be an issue with how iPhone 12 is handling switching towers. It’s unclear exactly how widespread the problem with iPhone 12 dropping coverage is but over 500 people have now chimed in that they have the same issue as user joxesCA since they posted details about the issue on Apple’s forums back at the end of October. But there seems to be a notable issue with the iPhone 12 dropping service unexpectedly (both 5G and LTE) and users are seeing it happen most when driving or traveling. The iPhone 12 lineup has been in the wild for a little over a month and is the first generation of Apple’s smartphones to come with 5G support.